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Scenario NiceFit is a (fictional) small business producing outfits for costume parties and special occasions. Custom designs can be tailored to a customer's request. Tom
Scenario NiceFit is a (fictional) small business producing outfits for costume parties and special occasions. Custom designs can be tailored to a customer's request. Tom and Ann are the owners of the company and source all the fabric, design the outfits and make the costumes themselves. Tom and Ann keep spreadsheets with information on the material purchased and costumes made, but they find it difficult to keep track of their products, raw materials, and sales. The raw materials are supplied from a fabric company in India, and the production takes place in a manufacturing company in China. The clothing is sold at local weekend markets, sold, or rented through costume hire shops, and sold at their physical store. Tom and Ann receive a small percentage of the sales and rentals of their costumes from the hire shops. They have no information on customers other than those who request custom designs directly from them. In 2020, the Covidr19 pandemic had a major impact on global economies, businesses and how we work. Managing business through this situation continues to be challenging, however, the business is very profitable and worth investing in. Accordingly, Tom and Ann have decided to expand their business and work on a national and global scale. Tom and Ann decided to invest large capital in the retail industry. They have bought the supplier's company in India (fabric supplier) and the manufacturing company in China. In addition to their current outfit in WA, they will open two new branches in the eastern states, and a head office in WA to manage all operations from centrally. They also have plans to expand their customers' database and reach wider customers in different markets. Tom and Ann are still managing their business using excel sheets and some cfftheshelf simple software and they have hired five administrative staff only to help in managing and coordinating different operations even after they have expanded their business. However, they are facing many problems and the current situation prevent them from managing their business efficiently. Tom and Ann decided to hire you as the company's CIO and asked you to develop a solution to integrate all branches and manufacturing companies, and to solve all problems associated with their business
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