Scenario: Susan, a recruiting manager, asks Beth, one of her employees and an experienced recruiter, to begin the process of opening a new position at their company. Beth calls Susan and tells her that she will not open the position, since she doesn't feel it's her responsibility. Susan tells Beth that she can assign this task to any of the 17 recruiters on the team. Beth continues to voice her unwillingness to do what's asked of her. -What steps or techniques would you use to get the participants from position to interest? Consider the facts of the conflict and be specific. -Describe and provide examples of the role each individual played and identify their responsibilities in the conflict? -What concepts would you apply to ensure a collaborative environment