Scenario: The Board of Directors has approved a new service in the hospital for Infusion Therapy. Infusion Therapy is a procedure and is used to administer IV fluids, IV medications, Blood and blood factors (such as platelets), immunoglobulins, etc. An Infusion may last from 30 minutes - several hours. It requires a Registered Nurse to administer. Pharmacy provides the medications, the Laboratory has the blood and blood products. Initially, until new space can be built, the Infusion Therapy services will be offered out of 2 patient rooms. Patients will sit in recliner style chairs for treatment, with curtains around them for privacy. There will be new IV infusion pumps and a new section in the EHR for documentation. CPOE protocols have not been developed yet for the Infusion Therapy department.

You are a healthcare administrator assigned to open the Infusion Therapy Center. Identify one aspect of implementing the Infusion Therapy Center. Select from one of the Change Theories below and explain why you chose that one for what you are implementing. Give a brief overview on how you see it as an effective choice. (Note: Any of the change theories will work, but how you go about making the change to add a new service is guided by the theory)

Lewin's theory of change

Technology Acceptance Model

Theory of Reasoned Action & Theory of Planned Behavior

Systems theory

ADKAR Model of Change Management

Donabedian Model

DMAIC

PDSA

Attribution Theory

Kotter's Change Management Model