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Scenario: VentureLink Connectors ( VLC ) VentureLink Connectors ( VLC ) Company Background: Headquartered in San Bernardino, California, VentureLink Connectors ( VLC ) boasts a
Scenario: VentureLink Connectors VLC VentureLink Connectors VLC Company Background: Headquartered in San Bernardino, California, VentureLink Connectors VLC boasts a strong reputation for delivering toptier, personalized office furniture and related products. Though VLC doesn't manufacture products, it facilitates connections between vendors and corporate customers who need office furniture and related items. In addition to furniture, VLC offers businesses an extensive range of supplementary items, including filing cabinets, ergonomic keyboards, seat cushions, foot rests, office mats, and various desk accessories. After the products arrive at the customer premises, a proficient team of VLC representatives who are adept at providing guidance and training on furniture assembly, assist the customers as needed. VentureLink Connectors VLC Business Processes: Traditionally, VLCs order flow follows these stages: A sales representative meets with the client onsite to create a sales order and secure signatures. Back at the office, the sales staff relays the order to an employee in the accounting department who generates a billing invoice. Within three business days, the invoice is handdelivered to the client who submits an inperson payment via check, which is then passed on to the accounting department for processing. Concurrently, the sales order is dispatched to VLCs warehouse. Within the accounting department, Account Manager Software AMS an advanced accounting software, tracks customer sales orders, payments, and VLCs financial assets. Each sales order is meticulously logged into AMS, ensuring close monitoring of customer balances. Upon receiving a customers check payment, the accountant attaches it to the corresponding sales order in AMS, scanning and digitally processing it into the backend database. AMS automatically and seamlessly communicates with VLCs banking partner's software to facilitate fund crediting into VLCs bank account. Meanwhile, a VLC warehouse employee upon receipt of sales order forms from the sales representatives kickstarts the order processing phase. Instock items are swiftly prepared, packed, and dispatched to customers, with 'shipped' status promptly updated on the order form. If the items are not in stock, VLCs warehouse personnel promptly inform the purchasing team about what items are to be ordered. The purchasing team then selects an appropriate vendor and initiates a Purchase Order PO with them for the outofstock items. A copy of the PO is shared with VLCs Accounting team, who create an open PO in AMS. After communicating with the supplier, the purchasing team informs the Warehouse and Sales teams about an expected delivery date for the outof stock items. The sales team promptly informs the client about the expected arrival date. All of this usually takes three business days. Upon receipt of the PO the vendor ie supplier packages the products and sends them, along with an invoice, to VLCs warehouse. Upon arrival of the outofstock items, the warehouse updates the inventory and forwards the vendor's invoice to the accounting department. The accountant diligently links it to the corresponding open PO in AMS, which then triggers the AMS to automatically send an electronic payment to the vendors bank account.
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