Scenario:

You and your family are operating a new cupcake manufacturing business. Policies and procedures are yet to be documented. Having taken the B2B Purchasing course, we know that every organization develops a unique set of operating instructions to meet its own specific requirements, and a procedure manual serves a number of important purposes.

The manual provides clarification or simply reinforces knowledge about different transactions in SAP. The manual is a reference guide for purchasing personnel and is especially valuable to new employees who require training in how to accomplish different processes, transactions and reports in SAP. This reference guide will also be used by experienced personnel.

Question#1

For the P2P process discussed in class, create:

a brief overview/description of the process

a swim lane diagram that tells the reader the order of each transaction in the process and who is responsible.