Question
SCENARIO You are a team leader working for GELOS, and you have a new employee starting in a week. You are going to ask one
SCENARIO
You are a team leader working for GELOS, and you have a new employee starting in a week. You are going to ask one of your experienced team members to assist with the training of this new employee. You set up a one-to-one meeting with the existing team member to discuss their involvement in training this new employee. In the meeting you are also keen to share your ideas, consult with them to encourage their input and feedback.
Task 1: Background
Read the following question carefully. Your answer should be a minimum of 50 words but no longer than 100 words.
- Provide a brief outline of the situation, who is involved, and the purpose and context of the meeting.
Task 2: Meeting invitation
Read the following question carefully. Your answer should be a minimum of 50 words but no longer than 100 words.
Use the Gelos Enterpriseemail template to draft the following email. (Long URL:https://share.tafensw.edu.au/share/items/02285ff1-cfb2-4af4-b402-fdc23bf4bf11/0/?attachment.uuid=2a6ed3d4-ca14-427f-8583-ceb6bcb08c1b)
- Draft an invitation to your team member inviting them to this meeting and providing all the details of the meeting. Ensure that you communicate using media and format relevant to this situation and in line with organisational policies and procedures. Some options may include a calendar invite, email, Microsoft Teams chat or text message.
Task 3: Communication channel
Read the following question carefully. Your answer should be a minimum of 60 words but no longer than 150 words.
- Explain which communication channel/media you selected and how does it meet your organisational policies and procedures.
Task 4: Conduct the meeting
As per the invitation above conduct a one-to-one meeting with your team member. This meeting must be observed by your assessor either face to face or via a recording.
The duration of this meeting must be at least 5 minutes.
Details of what you will be assessed on are included in the attached Observation Checklist
Based on the meeting, identify any 2 communication challenges you faced as a leader.
Details of what you will be assessed on are included in the attached Observation Checklist.
Make sure you record the meeting minutes for any further reference. Use the Gelos Enterprisemeeting minutes template. (Long URL:https://share.tafensw.edu.au/share/items/02285ff1-cfb2-4af4-b402-fdc23bf4bf11/0/?attachment.uuid=5b80ea6f-6563-488b-9c8a-dedf2f765931)
Task 5: Seek feedback
After you complete the one-on-one meeting with your team member, ask for feedback to improve your communication skills. Note down the feedback and answer the following question in no more than 100 words.
- Explain how you can improve the communication and/or the barriers that prevented effective communication.
Task 6: A2dress a concern
Use the Gelos Enterprise'sagenda template (Long URL:https://share.tafensw.edu.au/share/items/02285ff1-cfb2-4af4-b402-fdc23bf4bf11/0/?attachment.uuid=dd52677e-b030-47e7-82ee-117224ece8c3 ) For writing the agenda and the Gelos Enterpriseemail template to draft the following email. (Long URL -https://share.tafensw.edu.au/share/items/02285ff1-cfb2-4af4-b402-fdc23bf4bf11/0/?attachment.uuid=2a6ed3d4-ca14-427f-8583-ceb6bcb08c1b)
- Draft a follow-up email to the team member who attended the meeting. In this email provide a summary of what was discussed, the agenda and seek clarification for any decision made or actions/items to be followed upon.
Task 7: A quick check
Read the following question carefully. Your answer should be a minimum of 60 words but no longer than 150 words.
Use the Gelos Enterpriseemail template to draft the following email. (Long URL:https://share.tafensw.edu.au/share/items/02285ff1-cfb2-4af4-b402-fdc23bf4bf11/0/?attachment.uuid=2a6ed3d4-ca14-427f-8583-ceb6bcb08c1b)
- Draft an email to your team member asking if he or she is facing any challenges or has any concerns regarding actions/items to be followed upon
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