Scenario: You are the HR manager of a mid-sized tech company, which has recently experienced a decline in employee engagement and morale. After conducting an employee survey, you discovered that many employees feel undervalued, overworked, and disengaged. They believe that the company has not kept its promises in terms of providing career growth opportunities, work-life balance, and compensation. Your task is to manage the employee relations issues raised by the employees and to develop a plan that balances employee voice, the psychological contract, essential skills and competencies, and the future of employee relations. You will need to work closely with the company's leadership team, the employees involved, and external experts to ensure that the plan is comprehensive and effective. 4. What essential skills and competencies do managers and supervisors need to effectively manage employee relations? How can they be trained to handle employee relations issues effectively while still achieving business objectives