Section 4: Hospitality Management in SPAIN

A. Conducting Business in the Country; Manager/Owner Relations

1. Business Protocol (dress, punctuality, entertaining etc.)

2. Social Protocol (forms of address, gift giving, gestures etc.)

B. Conducting Business in the Country; Employee Relations

1. General Management Principles and Styles in country

2. Top 4 Anticipated Challenges and Proposed Solutions

Section 5: Life as an ExpatriateIN SPAIN

Outline what day to day living would be like for an expatriate and suggestions for how he or she could better cope with its challenges. This may include: language lessons and communication, finding a place to live and recommendations, transportation within city of residency, cost of living, etc.

Develop a list of books and/or movies that you would suggest the interested manager view to get a feel of what life would be like.

Section 6: Onsite Support and MentoringIN SPAIN

Describe programs you will put in place to assist the employee throughout his/her assignment

Section 7: Reentry ProgramIN SPAIN

Describe how you will reintegrate employees into their lives and jobs back in the U.S. after the assignment.

PLEASE PROVIDE WORK CITED