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SECTION A (60 MARKS) There are THREE (3) questions in this section. Answer ALL questions in the answer booklet. 1. Terra Drone Corporation (TDJP), a

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SECTION A (60 MARKS) There are THREE (3) questions in this section. Answer ALL questions in the answer booklet. 1. Terra Drone Corporation (TDJP), a Tokyo-based technology company and one of the global leaders in the Unmanned Aerial Vehicles (UAV) total solutions provider and enabler, is now officially in Malaysia. With a real physical presence in more than 15 countries, TDJP incorporated their latest entity, Terra Drone Technology Malaysia Son. Bhd. (TDMY) in Kuala Lumpur on 24th February 2020. Based in Technology Park Malaysia, TDMY will be providing drone survey, inspection, and industrial services for multiple industries such as Oil & Gas, Telecommunications, power, Construction, Agriculture, Government Agencies, among others. The objectives are not so much to compete against the existing Drone Service Providers (DSP), not aiming to be the number one DSP in Malaysia, nor not even to disrupt what was already disrupted by the existing DSP. You have set a meeting with the Managing Director to propose of a good quality management system and the ISO 9001:2015 Certification. Source: https:/www.terra-drone.net/global/2020/06/17/terra-drone-solidifies-south-east-asia-presence-with-establishment- of-new-base-in-Malaysia/ Prepare a proposal that include the following items: a) Explain FIVE (5) benefits of getting the ISO 9001:2015 certification for the company. (10 Marks) b) Provide THREE (3) disadvantages of getting the ISO 9001:2015 certification for the company. (10 Marks) (Total : 20 Marks)2. The Managing Director of Terra Drone Corporation (TDJP) has agreed for the application of the ISO 9001 (2015) Certification. He has requested you to prepare the overall proposal for the implementation of a Quality Management System based on ISO 9001:2015 standard and its certification. The project will start in September 2021 and to be completed by December 2022. Your proposal should include the following: a) Describe the steps in implementing ISO 9001. (10 Marks) b) Prepare the overall ISO 9001:2015 Implementation Action Plan which includes the activities and schedules. (10 Marks) (Total: 20 Marks)3. You have been appointed as the Lead Assessor for your company Internal ISO9001 Audit. a) Discuss on how to conduct an effective ISO 9001:2015 Internal Audit. (10 Marks)b) Prepare a full Agenda for the Internal Audit: ISO 9001:2015. The audit will be carried out on 14 February 2022 for 2 days. The audit needs to cover the Production Department, Quality Assurance Human Department, Purchasing Department, Resource Department, and Research and Development Department, there will be 1 Lead Assessor and 4 Auditors. (10 Marks) (Total:20 Marks)

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