SECTION B: ANSWER ANY TWO (2) QUESTIONS FROM THIS SECTION 1. A dyfunctional conflicts can negatively affect productivity in an organization. Discuss four (4) ways of handling conflicts effectively in an organization. (15 marks) 2. Empowerment is "a process of risk taking and personal growth. Discuss this statement with reference to the need for empowerment, conditions and problems with empowerment. (15 marks) 3. The five stages of group develoment have causal relationship with formation of High Performing Groups. Recommend measures a manager can take to ensure effective group development. (15 marks)