Section C:Essay questions / System development

Answer in the spaces provided.The case narrative below will be used to answer the following question:

The case narrative below about "Class Trust" will be used to answer the following two questions:

Class launches new trust accounting software

Software firm Class has now launched its new trust accounting and administration product, Class Trust, which will automate significant parts of the trust administration process.

Miranda Brownlee

Class Trust uses comprehensive data feeds connected directly to financial institutions and automated tax accounting reconciliation to enable accountants to use the full Class product suite across the trust life cycle, from deed establishment and management through to closing a trust.

Class Trust is integrated with Class Super and Class Portfolio and is bolstered by the capabilities of recent acquisitions including NowInfinity and Smartcorp.

Class chief executive Andrew Russell said research conducted by the software firm indicates that managing trusts is complex, with some of the key points relating to obtaining information and source documentation as well as reconciling capital gains and income.

It also showed that Excel is still one of the primary tools for administration.

"Class has listened to our customers' wish to simplify and automate the complexity of trust administration," Mr Russell said.

"Class software product expertise is solving customer pain points through complex rule-based coding. The launch of Class Trust is a natural extension of our product suite for our customers."

Mr Russell said Class Trust has been designed and built to address the specific challenges we know exist for professionals that administer trusts.

"Our work with customers and partners through our pilot phase, in addition to our strategic acquisitions in the legal documentation space this year, has enabled us to dedicated trust accounting solution," he said.

Your software development company has been contracted to develop this software. You plan to use the structured (waterfall) system development life cycle to develop the application.

Questions:

A) explain the main points that should be considered during "Investigation" and "Analysis" stages. 10 marks.

B) explain the main points that should be considered during "Design" and "Implementation" stages. 10 marks.