Section One: Overview of the Interview: Clearly identify the online communication behavior you studied. Then describe the interviews you conducted including: a) who the interviewees were, b) a brief description of how their experience related to the issue and c) where/ how the interview was conducted.

Section Two: Summary of Interview Results: Summarize what you have learned from the interviews about the online communication behavior. Highlight 4-6 key points based on the interviews. Support each example with a quote or example shared by the interviewees.

Section Three: Online Communication Dos and Don'ts: Present your list of Dos and Don'ts for the specific online communication behavior. Given what you have learned from the interviews, what are helpful strategies and what are things to avoid.