Select 2-3 online markets and write a report to critically discuss the online customer satisfaction of individuals who buy goods/services online from the selected online markets.

List of online markets:

• clothes and sports goods,
• travel and holiday accommodation,
• household goods (e.g furniture, toys),
• tickets for events
• books, magazines and newspapers
• Video games software, other software and upgrades
• computer hardware

The structure should have an introduction, main content or body and conclusion