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Select a quality or performance problem in your organization or from your past experience - identify the project team members and their roles in your
Select a quality or performance problem in your organization or from your past experience - identify the project team members and their roles in your organization - why did you include them? Select a problem-solving tool and map it out - use PDCA, process mapping, root cause analysis, 5 Whys, or Cause and Effect tool. How could you make improvements in the situation?
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