1. Select a specific organization of interest and identify a quality management related problem(s) in the firm. Examples may be poor quality levels, high cost of quality, poor product or service design, high levels of internal or external failures, and so on. Feel free to add to this list if you need to.
2. You are taking on the role as a quality management consultant firm and the executives of your chosen organization have asked you to submit a recommended direction to implement a quality management initiative to address the quality management related problem(s) you identified above (e.g., Six Sigma, lean principles, TQM, SPC, balanced scorecard, etc.).