Select all that apply In the context of educating, or socializing, customers to enable them to perform their roles in service processes, identify the true statements about the socialization process. (Check all that apply.) Multiple select question. The customers appreciate particular organizational values. The customers gain the knowledge and skills to interact with employees and other customers. The customers learn that it is mandatory for them to be part of every service process in firms. The customers develop the necessary skills to work within a specific context. The customers gain an understanding of what is expected of them. The customers understand that they should opt for self-service, not high-contact service delivery