• Select appropriate media and communications channels for business correspondence;
• consider the audience and write appropriate messages to address them; and
• identify the sections of effective memos.

Description

Complete the followingKnowing Your Purpose for WritingExercise from Chapter 2.1 in Dunphy, B., & Stracuzzi, A. (2019).Professional communications: A common approach to work-place writing. Fanshawe College.

Select a letter you've recently received in the mail (or one your roommate, friend, or family member has received) from a company or organization, ideally a promotional or campaign letter rather than one too specific to your or the recipient's situation, and describe both its general and specific purposes. If its general purpose included informing (recall that a document can have more than one general purpose), identify the subtopics (5 W's + H). What are some other purposes for business writing? What is the relationship between the desired outcome from the writing and the purpose of the writing?