Select the word that best completes the sentence.

As scientific management developed, employee performance was primarily measured in terms of

For each of the next two questions, select the best answer.

productivity

hours worked

Classical management remains relevant to contemporary managers. In which of the following current situations is the relev management apparent?

Amazon.com's business model emphasizes efficiency.

Some companies cross$-$train employees to ensure that every employee can fulfill every job.

Consulting companies, like IDEO, solve custom problems by providing unique solutions for every client.

Organizations like Apple, which promote innovation and out$-$of$-$the$-$box thinking, rely on highly specialized job de