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Selena Jackson is a new manager at a real-estate agency, Eden Homes. The manager she is replacing had a reputation for being extremely conservative. He

Selena Jackson is a new manager at a real-estate agency, Eden Homes. The manager she is replacing had a reputation for being extremely conservative. He carefully monitored employee progress toward sales goals, laid out strict rules that all employees were expected to follow, and emphasized caution in decision making. Selena believes the company would benefit from a less conservative management approach. What is a step Selena can take to establish an innovative culture at Eden Homes?

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