SELLER: FedEx Office You are an account representative with FedEx Office. Your job is to secure relationships with client organizations. Your company melds the parcel moving capabilities of FedEx with printing and data capabilities. Your customers are businesses that need to distribute information (e.g., training information, product information, manuals) to their clients or internal users. Unlike mainline shipping companies like UPS or FedEx, your employer (FedEx Office) does not move or ship parcels or freight. Instead, your company is in the document processing business and helps clients disseminate data to users. In most cases, the data and information disseminated are non-routine (i.e. specific to a certain product, project, or program). An example would be copying, packaging, and shipping training materials and operating manuals to 64 hospitals and other facilities owned by Trinity Health group. In addition to printing training manuals, FedEx Office has capabilities to print other material including certificates, banners, flyers, etc. Your employer can even manage direct mail services which are especially attractive for SMEs and startups