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Senior leadership learns that several first-line managers are complaining about the goal-setting process. They say that the budget office isn't helpfulrecalculation for changes is slow,
Senior leadership learns that several first-line managers are complaining about the goal-setting process. They say that the budget office isn't helpfulrecalculation for changes is slow, the budget office doesn't explain changes, and one says, "The budget office is snarky." What next? Question 7 options: 1) Reassure the managers, saying that the budget process is stressful for everybody, and they shouldn't worry about it. 2) Tell the CFO to retrain the budget office. 3) The COO and CFO round to the budget office. The COO speaks briefly on why prompt, responsive service is essential. 4) The COO and CFO round to the budget office. They solicit and listen to comments from the team on how the work is going. The COO speaks briefly on why prompt, responsive service is essential, and suggests that the finance team form a PIT to make sure its internal customers are satisfied
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