Youve just started working at a high-end grocery store in a large city. The store manager wishes

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You’ve just started working at a high-end grocery store in a large city. The store manager wishes to develop a graphic rating scale for cashiering staff. Identify 3 critical areas of the job (e.g., “interactions with customers”) that should be evaluated using this performance management method. Is this the best method to evaluate performance of cashiers? Why or why not?

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Understanding Human Resources Management A Canadian Perspective

ISBN: 9780176798062

1st Canadian Edition

Authors: Melanie Peacock, Eileen Stewart, Monica Belcourt

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