"Seriously?" asked the guest. "You're telling me you guys have already run out of the prime rib . . . and baked potatoes?

"I'm sorry sir," replied Justin, the restaurant server. The cooks had just informed him that the kitchen had run out of the two items. "We've been very busy tonight," he continued, apologetically.

"Well, here's the problem," replied the guest. "We only came here because we saw your ad for the Friday night special: prime rib, salad, and baked potato, all for one special price. But now that we're hereand it's only at 8 o'clockyou say you don't have any left? Just what kind of scam are you guys running here?"

Questions after reading the statement please answer the following questions?

1. as the General Manager what would you suggest the Purchaser, and Executive Chef do to prevent this from happening again. Explain answer in detail
2. What do you think will be the long-term impact on the customer of this restaurant's failure to forecast its sales volume properly?
3. As the General Manager, what is the responsibility to ensure inventory of product is done properly? What tools can you provide for your team to help them with this?