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Service Department Charges and Activity Bases Middler Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge profit centers

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Service Department Charges and Activity Bases Middler Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge profit centers with Computing and Communications Services (CCS) service department costs. The following table identifies an abbreviated list of service categories and activity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for October. CCS Service Category Activity Base Quantity Budgeted Budoeted Activity Base Cost Help desk Network center Electronic mail Handheld technology support Number of calls Number of devices monitored Number of user accounts Number of handheld devices issued 145,860 522,150 68,200 146,080 3,400 8,850 6,200 8,300 One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector The sector has 2,000 employees, of whom 50% are office employees. Almost all office employees (70%) have a computer on the network. 95 percent of the employees with a computer also have an e-mail account. The average number of help desk calls for October was 1 calls per individual with a computer. There are 310 additional printers, servers, and peripherals on the network beyond the personl All the nonoffice employees have been issued a handheld device. . . . mine the service charge rate for the four cCs service categories for October. Round your answers to two decimal places CCS Service Category Service Charge Rate Help desk

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