Question
Service Marketing Which are the factors that influence customer expectations of a service and discuss the ways customer expectations can be managed? Demonstrate your answer
Service Marketing
Which are the factors that influence customer expectations of a service and discuss the ways customer expectations can be managed? Demonstrate your answer with necessary examples. Elaboratein details.
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E Marketing
Authors: Judy Strauss, Raymond Frost
7th edition
132953447, 978-1315506517, 1315506513, 978-0132953443
