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Service quality greatly depends on the quality of the buyer-seller interaction during the service encounter. This is known as O A. image differentiation O
Service quality greatly depends on the quality of the buyer-seller interaction during the service encounter. This is known as O A. image differentiation O B. external marketing OC. the service profit chain OD. internal marketing E. interactive marketing
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Intermediate Microeconomics
Authors: Hal R. Varian
9th edition
978-0393123975, 393123979, 393123960, 978-0393919677, 393919676, 978-0393123968
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