Several patients have presented to the office over the last three weeks complaining they have not received their lab work or received incorrect results. To improve this process, you use the Plan, Do, Check, Act method. Which options below are included in this method? Gather a team of the key players together to outline the plan and list steps to achieve the goal. Perform small-scale testing to determine if the plan will work. Ask other practices if they have this same problem. Check to see if improvements have been made. Implement a plan outlined by key players of a team. Group of answer choices II, III, IV, and V I, II, III, and IV I, II, III, and V I, II, IV, and V