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Shara runs a housecleaning business. She recently started getting complaints from a few customers about one cleaning team. She noticed that all of the complaining
Shara runs a housecleaning business. She recently started getting complaints from a few customers about one cleaning team. She noticed that all of the complaining customers' have service scheduled for the end of the day. This month she changed the schedule so that these customers now have service at the beginning of the day. However, at the end of the month Shara still received the same complaints.
What should Shara do now?
A Tell the customers that they are being unreasonable.
B Try another test and send a different team to the houses.
C Accept the fact that some customers will not be satisfied.
D Tell the team that they should work harder at the houses.
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