Shawnette manages a busy local branch of a provincial credit union, Envirobank. The branch recently had to hire 5 new tellers to meet the rise in demand for branch services. The branch relied mainly on candidate interviews as a selection tool. Although Shawnette thought they had planned the candidate interviewing process well and had designed effective questions for assessing the candidates, the 3 candidates who were rated the highest in the interview did not meet basic performance expectations following their hire. The primary problem with the selection tool chosen and designed by Shawnette is one of validity integrity reliability impression management there is no problem with this selection too