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Sheen Cleen is a 2 5 - year - old cleaning service specializing in cleaning homes for high wealth individuals and small office complexes. The
Sheen Cleen is a yearold cleaning service specializing in cleaning homes for high wealth individuals and small office complexes. The business has a small staff of office workers and employs cleaners who work in pairs and generally clean the same locations regularly.
Because of the longterm relationships with their clients, many of the clients have set up a cashbox which allows the cleaners to withdraw the appropriate amount of cash during each cleaning service. The clients simply replenish the cash as needed.
The rate for cleaning each location was established at the inception of the arrangement without the use of a formal contract for any of the clients, just a discussion. The arrangements and communication with the clients are informal and usually agreed upon with a phone call. When other services are added, or rates increase clients typically agree after a phone call, inhouse
discussion, or inoffice conversation.
Diane McCallister schedules all of the cleaners and typically allows them to clean the same location because of the proximity to their home, kids school, or other logistical consideration. David Luna is one of two accountants. He monitors payments for clients and is incharge of all accounting transactions related to the client. The other accountant prepares the financial statements, tax returns, and other higherorder accounting duties.
Recently, two of the clients contacted the Vice President of Sheen Cleen and commented that replenishment of the cash box is occurring too regularly and they are concerned that the increased frequency is not consistent with the number of cleaning service visits. Diane reviewed the schedule and notified the Vice President that there were not any noted anomalies.
The Vice President is contemplating what should be done, if anything.
In one page, critically consider the ethical and business implications presented by this scenario.
Your discussion must demonstrate your decisionmaking processes for the above scenario.
You should provide a wellorganized thoughtful discussion of the ethical situation and the
business or organizational problem that the company faces.
The case includes:
o One or more business problems, ie a flaw in operations, processes, guidelines, or practices.
o An ethical dilemma, ie an ethical situation faced by one or more of the persons in the case.
DONT FORGET TO USE ATLEAST CITES
Guidance for critical thinking
Identification
Analysis
Evaluation
Explanation
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