Shirley has been a bookkeeper at the ABC Air Conditioning Company for 11 years. Shirley took funds from the business's operating account to pay for her corvette, condo, and other items. You have asked Shirley to come to your office to speak to you about the missing funds. When Shirley arrives, she smiles, shakes your hand, and states, I will tell you whatever you need to know.

1. How would you begin your interview with Shirley? 2. What is her body language telling you? 3. How would you set up your interview room for this interview to gain the most information from Shirleys body language?