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ShopRight has been experiencing growth in customer demand but is currently unable to meet it. This has led to customer dissatisfaction. The CEO of ShopRight

ShopRight has been experiencing growth in customer demand but is currently unable to meet it. This has led to customer dissatisfaction. The CEO of ShopRight wants to improve efficiency and customer satisfaction. However, the CEO is unable to visualize the process so has asked the consulting team to map the workflows before starting any analysis

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