Short Answer Questions (Short answer questions are very short and concise, ranging from a couple of sentences to no more than 2 single-spaced paragraphs in length)

1. You have learned that organizations are systems with internal and external environments. What are the elements of an organization's internal environment? What are the elements of an organization's external environment?

2. In your introductions, you shared your favourite business. Based on what you have learned, describe whether you think that this business is an open or a closed system. Explain your response.

3. Explain why efforts to include quality must lead to improvements in both productivity and profits.

4. Briefly describe two environmental factors and two personal attributes of a manager that influence the manager's decision-making.

5. What is the difference between consequential ethics and nonconsequential ethics? Provide an example of each in the management context.