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Should a company spend thousands of dollars a year on a training program without trying to assess the effectiveness of the program? Product World has
Should a company spend thousands of dollars a year on a training program without trying to assess the effectiveness of the program? Product World has recently designed a training program for their employees on crime prevention. Employees will attend a two-hour workshop designed to train them to watch for shoplifters. They will also be taught procedures that should be used when identifying a potential shoplifter. You are called in to help the company evaluate the effectiveness of their training program. You decide to evaluate the crime prevention training program with the four criteria. You are now sitting down to brainstorm how you can best go about doing this. 1. Describe how and when you will assess reaction criteria. Write five questions you would use to assess this level of criteria. 2. Describe how and when you assess learning criteria. What are some examples of the types of questions you will use to assess this level of criteria. 3. Describe how and when you will assess behavioral criteria carefully. 4. How will you assess results criteria? What are some aspects of the training program that will have to be documented as expenses? What are some aspects of the training program to document that may result in economic gain
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