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Choosing a specific level of information to share with customers can be a desirable and profitable strategy in several service settings. True False Provide an example from the business world and sound reasoning to support your choice of True or False in the question above. For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac). Uber uses "forward-dispatch" as one of the ways to improve its profit. Forward-dispatch = assigning a ride to the driver; a few moments before the current ride ends. Explain in two-three sentences the operational reason(s) for this strategy. Note: This is based on one of the assigned readings. For the toolbar, press ALT+F10 (PC) or ALT+FN+F10 (Mac) Using the Technology Spotlight framework, describe and give an example of a technology-assisted service encounter. For the toolbar, press ALT+F10(PC) or ALT+FN+F10(Mac)