Side PanelExpand side panel Table of Contents Classroom Learning Plan 2 2 - Graded LP2.1 Discussion: ITIL Service Strategy 2 - Graded LP2.1 Discussion: ITIL Service Strategy Listen Describe an IT service and explain how it meets customers' understanding of value (e.g. Business outcomes, preferences, and perceptions). Then explain how you would identify, analyse, and manage potential risks associated with this service. You are required to post your initial substantive response to the discussion as well as respond constructively in 50 words or more to two other student's posts. This discussion is worth 15 marks. You will be graded on the following evaluation rubric