Question
Silver Arrow Elevators Company Silver Arrow Company is considered one of the largest companies in the field of elevator installation in Saudi Arabia, as the
Silver Arrow Elevators Company Silver Arrow Company is considered one of the largest companies in the field of elevator installation in Saudi Arabia, as the company works in the field of importing, installing and maintaining various types of elevators. The number of employees in the company is about 500 employees in the various branches of the company, who are divided into (administrators, engineers and workers), and the company was distinguished by its outstanding performance and achieving profits during the past years, but in the last year the senior management noticed a decrease in profits, in general, in addition to a decline in employee performance levels. Accordingly, the company decided to assign a consulting team to find out the reasons for this decline and identify the main reasons that caused the decline in profits and the decline in performance in the last year. The study team began interviewing a sample of employees at various job levels in the company. To survey their opinions in an attempt to find out whether there are tangible reasons on the ground that can be identified and addressed effectively and radically. After completing the study, the study team reached three main reasons that led to the decline in performance, and they were as follows: - First: There is no clear plan that accurately defines the activities, tasks and procedures in the companys various departments. Second: At the beginning of the year, a number of errors occurred in import operations and the installation of elevators for customers was delayed, and the problem was not addressed until the end of the year. Third: The administration has stopped all bonuses, incentives, and material and moral rewards for all employees without giving reasons since the beginning of the year. Required: If you are one of the managers in the companys senior management, and through your study of the Principles of Management 1 course, how do you address each of the previous three reasons with clarification and explanation?VVV
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