Situation: You are on a team that is now responsible for a service previously offered by another organization. Planners underestimated the number of applications to be processed by the new service. Additionally, the previous organization forwarded three years of unresolved cases to your team. Many inquiries from frustrated applicants need to be answered by the team, further delaying application processing. Something needs to be done, and soon. Response: Identify potential solutions and propose them to your supervisor. How effective is this response? Very ineffective Ineffective Somewhat ineffective Somewhat effective Effective Very effective