SITXHRM002 - ROSTER STAFF - Multiple Choice 16. Which of the following is not an employee record that needs to be documented, stored by employers? (a) The name, address and contact details of each employee. (b) Employee medical records. (c) The employee's tax file number. (d) Monetary allowances, penalty rates, loadings, bonuses and/or incentive based 17. What is the minimum period of time employers must legally keep records of all prospective employees? (a) 2 financial years. (b) 4 years. (C) 7 years. (d) 10 calendar years. 18. What Act stipulates very specific confidentiality conditions on the collection, record dissemination of employee's personal records? (a) The Australian Taxation Act. (b ) The freedom of information Act. (c) The anti-discrimination Act. (d) The Privacy Act. 19 Select the most appropriate conclusion to complete the following statement. Direct observation of staff levels and customer service processes on different shift week, along with keeping an eye on wage budgets against actual wage costs, levels and the quantity of unfinished work are just some of the methods used to... (a) keep all employees on their toes. (b) monitor the effectiveness of rosters. (C) audit appropriate staff numbers. (d) prove to the boss that you are doing an excellent job. 20 What is the most direct, cost-effective and efficient method to identify ways in which development processes may be improved? (a) Talk to staff whose names are listed on the rosters. (b) Call in roster consultancy experts. (c) Install a staff suggestion box in or near the staff lounge or change rooms. (d) Ask customers about the quality of the products they purchase and thei experience