six

Explain how improving quality can lead to reduced costs?

1. What are the seven tools of TQM?
2. List the three concepts central to Taguchi's approach.
3. What is the purpose of using a Pareto chart for a given problem.
4. Of the several points where inspection may be necessary, which apply especially well to manufacturing?

7

1. What is process strategy and what are the four basic strategies?
2. Describe the tools to understand Process Design.
3. What is service blue printing?
4. What are the nine technologies that can improve employee safety, product quality, and productivity?
5. What process or processes are not eligible for Process Redesign?

7S - Capacity and Constraint Management

1. What is the difference between Design and Effective capacity?
2. How would an operations Manager manage demand when demand exceeds capacity? Discuss both short- and long-term options.
3. What is the difference between process time and throughput time?
4. What is the objective of the Break-Even Analysis?