Skip works in the IT department. His job is to answer customer calls and email to the IT Help Desk. He analyzes the customer's needs and who is on staff at the time. His job is to get the higher priority calls to the IT professional with the most experience. Essentially, his role is to receive information and determine with whom and what to share along the network chain. Thus, Skip is a: Group of answer choices CMC Cultural spanner Gatekeeper Bridge Boundary spanner