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Soft systems approaches to change emphasize not just the content and control of change but also the process by which change comes about. They require

"Soft systems approaches to change emphasize not just the content and control of change but also the process by which change comes about. They require consideration of the cultural and political aspects of organisations as much as the structure and systems". (Senior and Fleming: 2006).

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Determine in what situations it is either appropriate or inappropriate to employ soft system methodologies.

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