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Solution Notes Cost Timing Communicate Targets Display targets on workspace walls for all employees to see $500 5 Hours Level Demand Nurses to forward specimens

Solution Notes Cost Timing Communicate Targets Display targets on workspace walls for all employees to see $500 5 Hours Level Demand Nurses to forward specimens as they are drawn, not in batches $10,000 2 Weeks Reduce Travel Distance (time) Rearrange equipment to eliminate steps $1,500 4 Hours Organize the Workplace Rearrange desks and monitors for greater efficiency $500 1 Day Add Centrifuge Use loaned centrifuge unit from vendor for pilot $3,500 1 Week Improve Handling of Stat Orders Clarify roles and improve labeling process to reduce errors $2,000 1 Week Quality incentive Program Implement an incentive program to reward high quality work $1,000 2 Weeks How would adding a single additional centrifuge affect the mean turnaround time (based on pilot data)? A The new mean turnaround time would be 47.9 minutes, and 26.7% of observations would be above the target of 52 min. B The new mean turnaround time would be 46.4 minutes, and 38.7% of observations would be above the target of 52 min. C The new mean turnaround time would be 47.9 minutes, and 26.7% of observations would be above the target of 60 min. D The new mean turnaround time would be 47.9 minutes, and no observations

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