solve it fast please

QUESTION 13 Antonio is a claims adjustor for LMN Insurance Company. After the insurer is notified that there has been a loss, Antonio meets with the insured. The first step in the claims process that Antonio should follow is to O determine the amount of the loss. attempt to deny the claim regardless of whether he believes the claim is covered Overify that a covered loss has occurred. O delay paying the claim if the claim is covered