Question
Solve Problem 8-49. The data is file C08 Problem 8-49.xlsx. Top Billers processes bills for customers. Bills can contain errors due to a number of
- Solve Problem 8-49. The data is file "C08 Problem 8-49.xlsx".
Top Billers processes bills for customers. Bills can contain errors due to a number of causes, such as incorrect amounts, wrong dates, wrong customer information, etc. The quality manager for Top Billers decided to examine all bills processed over 25 weeks to examine the number of errors per bill. The data are provided in the dataset. Use the u-chart Excel template to construct a u-chart for these data. Interpret the results. Is the process under control?
| Week | Errors | Bills |
| 1 | 2 | 171 |
| 2 | 1 | 194 |
| 3 | 1 | 121 |
| 4 | 3 | 200 |
| 5 | 1 | 159 |
| 6 | 3 | 162 |
| 7 | 4 | 186 |
| 8 | 1 | 182 |
| 9 | 2 | 155 |
| 10 | 2 | 185 |
| 11 | 1 | 179 |
| 12 | 3 | 160 |
| 13 | 1 | 159 |
| 14 | 1 | 154 |
| 15 | 5 | 151 |
| 16 | 5 | 169 |
| 17 | 3 | 189 |
| 18 | 4 | 178 |
| 19 | 2 | 161 |
| 20 | 6 | 198 |
| 21 | 9 | 221 |
| 22 | 8 | 240 |
| 23 | 10 | 213 |
| 24 | 12 | 256 |
| 25 | 14 | 249 |
Covert the Excel results to PDF and submit as attachment.
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Understanding Business Ethics
Authors: Peter A. Stanwick, Sarah D. Stanwick
3rd Edition
1506303234, 9781506303239
