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Some supervisors might be willing to arrange for a day off work for an employee to shop for a replacement car, but Richmond and Gunter's
Some supervisors might be willing to arrange for a day off work for an employee to shop for a replacement car, but
Richmond and Gunter's supervisor went a big step further. The supervisor went to Vurv's founder, Derek Mercer, with a
plan. The company should buy each of the employees a car and give it to them so they could keep their jobs.
Mercer took the idea seriously because the supervisor offered logical business reasoning. Hiring and training
replacements for the two workers, who were talented and cared about customers, would cost more than the price of two
used cars. So Vurv bought and donated the carsand won the deep loyalty of two workers, who have remained with the
company. Gunter expressed their feelings vividly: We were willing to go the extra mile for the company and work
extremely hard in an effort to give back and thank Mr Mercer for his generosity."
What Richmond and Gunter's supervisor did for them went beyond a supervisor's usual role. In fact, this kind of help for an
employee might not always be in the company's best interests. But supervisors are often called on to weigh issues that go
beyond job descriptions. They also have to consider what is the right thing to do and what actions will hurt or harm other
people.
The supervisor's actions in this case
Multiple Choice
are imnortant hecause a snervisors hehavior is nne of the stronnest factors in a comnanv's ethical rlimate
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