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Sometimes, it may become necessary to terminate a relationship between a buyer and supplier due to various reasons such as non-performance, bankruptcy, or a change
Sometimes, it may become necessary to terminate a relationship between a buyer and supplier due to various reasons such as non-performance, bankruptcy, or a change in business strategy. At times, buyers and suppliers, such as Eskom and MTN, cannot resolve a contractual disagreement in face-to-face negotiations. (5) a) What was the initial action in which MTN attempted to avoid the termination of the contract with Eskom. (1) b) Identify the way in which MTN ultimately settled the contract dispute in 2019 and identify the role played by the minister. (1) c) Elaborate on the process that followed once negotiations started referred to in question 2. (3) Question 6 The process of supplier relationship management (SRM) involves several steps that are designed to ensure that suppliers are treated fairly and that the buyer receives the best possible value from the supplier. In its first step, a supplier relationship management team should be created in which several disciplines should be represented. Discuss eight of these disciplines that may relate to MTN. (8)
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