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Southwest Airlines Case Questions: 1. Herb Kelleher was often described as a Charismatic leader. Using the case information and the article Learning Charisma (See information
Southwest Airlines Case Questions: 1. Herb Kelleher was often described as a Charismatic leader. Using the case information and the article "Learning Charisma" (See information above to find this article) select and identify two key elements of a Charismatic Leader and explain how Kelleher exhibited those two elements. 2. How would you describe Southwest's organizational culture? How does this culture help Southwest be profitable? 3. What attributes do they look for in new hires? Why
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