Spectrum delivers a collection of TV channels in a package at a certain price. The smallest package contains 20 channels as well as 40 points that you can use to choose from 100 TV channels. For some customer groups, the package is too expensive, but they don't really have a choice. They only watch a few TV channels but are pressured to buy a TV package that goes far beyond their needs. In some cases, spectrum has a monopoly on cable TV in the area, while in other areas it has one competitor (oligopoly).

Discuss this situation based on corporate social responsibility (CSR)