Spoon River College (SPC) has an ongoing problem that the electronic equipment in their classrooms and computer labs keeps malfunctioning and the repairs that are made seem to cause problems with some other aspect of the equipment. Due to its administrative structure, SPC has a hiring preference for their own students and is only allowed to pay $15 per hour when the going rate is closer to $18 per hour. How does this scheme contribute to SPC's equipment problems, in the context of Chapters 19 and 20